Dear Sir / Madam,

I am writing to enquire about the tour guide training courses offered by SGV Vocational School. I am very interested in exploring different cultures and would like to know more about the courses.

Firstly, I would like to ask if there is a test requirement to enroll in the tour guide training courses. As I do not have any previous qualifications in this field, I would like to know if there are any specific requirements for admission.

Secondly, I would appreciate it if you could inform me if SGV Vocational School offers any discounts for students who are financially disadvantaged. This would greatly assist me in planning for the cost of the training.

Lastly, I would like to enquire about the daily wage for the apprenticeships provided by SGV Vocational School. It would be great if you could provide me with more information about this opportunity.

Thank you for considering my request. I look forward to hearing from you soon.

Yours faithfully,

Lan

Write the complete letter by using the words given. You should make all the changes and additions as necessary.

Dear Sir,

1. I/see/school/s advertisement/TV/last night.

……………………………I saw your school's advertisement on TV last night………………………………………………………………………………….

2. I/interested/learn English/and/I/like/information/school.

…………………… I am interested in learning English and I'd like some information about school.………………………………………………………………………………………..

3. I/study/English/four years/but/want/improve/speaking/listening/skills.

……………………………… I've studied english for four years  but I want to improve my speaking and listening skills…………………………………………………………………………………….

4. I/be/very grateful/if/you/send/details/courses/fees.             

……………………………… I will be very grateful if you send me details of courses and fees.……………………………………………………………………………………

5. Look/forward/hear/you/soon.

…………………………… I look forward to hearing from you soon…………………………………………………………………………………..

Yours faithfully,

Tran Hai.

Complete the letter below , using the given word and phrases

Dear Sinh,

1. thank/you/your letter.

thank you for your letter.

2. it/lovely/hear/tht/you/stay/Nha Trang beach/next weekend.

it is lovely to hear that you will stay on Nha Trang beach next weekend.

3. i/would/like/come/there/but/i/cannot/because/i/be ill/yesterday.

i would like to come there but i cannot because i was ill yesterday.

4. let's/go/another/time.Give/ best regards/your parents.

let's go in another time.Give the best regards to your parents.

Love,

Nam

XI

Tham khảo

1, How are things with you these day?
2, I am writing to invite you to accompany me on a trip to Hawaii.
3, As you know, I have booked a two-week package tour for my brother and myself.
4, Since then, I have been dreaming of the exotic scenes and the carefree time we could spend in Hawaii.
5, Unfortunately, my brother informed me yesterday that he couldn’t go with me.
6, This appointed me, because half the pleasure of traveling is sharing new experience with somebody close to you.
7, I would be more than happy if we could go traveling together.
8, I remember that you once showed interest in this trip.
9, If you are still interested, let me know as soon as possible.
10, I look forward to your reply

IX

1 accidents

2 fire

3 boiling

4 them

5 play

6 out

7 catches

8 dangerous

9 fingers

10 match

Bài tham khảo

Dear Sir / Madam,

I am writing to express my strong dissatisfaction with the service I received during my recent journey on your coach service. My experience was extremely disappointing and I feel that your company needs to make significant improvements to its services.

Firstly, the coach was delayed for over an hour without any prior communication from the company. The lack of information provided to passengers was unacceptable, as it left us in a state of confusion and uncertainty. Secondly, the coach was overcrowded and uncomfortable, with insufficient legroom and no ventilation. The air conditioning system was not functioning, making the journey very uncomfortable and unpleasant.

I would like to suggest that your company improves its communication with passengers, providing timely updates on any delays or changes in the schedule. Moreover, your company should invest in improving the comfort of the coaches, including adequate legroom and ventilation facilities.

I hope that you take my complaint seriously and take immediate steps to improve the services provided by your company. I look forward to hearing from you soon regarding the actions taken.

Yours sincerely,

Trang Nguyễn

Tạm dịch

Thưa ông / bà,

Tôi viết thư này để bày tỏ sự không hài lòng mạnh mẽ của mình với dịch vụ mà tôi đã nhận được trong chuyến hành trình gần đây của tôi trên dịch vụ xe khách của bạn. Trải nghiệm của tôi vô cùng đáng thất vọng và tôi cảm thấy rằng công ty của bạn cần phải cải thiện đáng kể các dịch vụ của mình.

Thứ nhất, xe khách đã bị trì hoãn hơn một giờ mà không có bất kỳ thông báo trước nào từ công ty. Việc thiếu thông tin cung cấp cho hành khách là không thể chấp nhận được, vì nó khiến chúng tôi rơi vào tình trạng bối rối và không chắc chắn. Thứ hai, xe khách quá đông đúc và không thoải mái, không đủ chỗ để chân và không có hệ thống thông gió. Hệ thống điều hòa không hoạt động khiến chuyến đi rất khó chịu và không thoải mái.

Tôi muốn đề nghị công ty của bạn cải thiện giao tiếp với hành khách, cung cấp thông tin cập nhật kịp thời về bất kỳ sự chậm trễ hoặc thay đổi nào trong lịch trình. Hơn nữa, công ty của bạn nên đầu tư vào việc cải thiện sự thoải mái của các xe khách, bao gồm cả chỗ để chân đầy đủ và các thiết bị thông gió.

Tôi hy vọng rằng bạn xem xét khiếu nại của tôi một cách nghiêm túc và thực hiện các bước ngay lập tức để cải thiện các dịch vụ do công ty của bạn cung cấp. Tôi mong muốn được nghe từ bạn sớm về các hành động được thực hiện.

Trân trọng,

Trang Nguyễn

Tham khảo

1. I am writing to complain about the condition of the cassette recorder which I bought from your shop on 2nd February.

2. Although the outer box was in perfect condition, I found when I arrived home that the player itself had obviously been used before.

3. The headphone cable was badly twisted and I do not think it will be long.

4. In addition, neither of the two free cassettes which came with the machine was at the beginning.

5. I am sure (that) they must have been played before by a previous customer.

6. Perhaps, the machine had been used for demonstration purpose.

7. There is nothing wrong with the sound quality of the player,

8. but, as I had paid full price, I have a right to expect brand new equipment.

9. I would therefore be grateful if you would replace the player with a new model of the same type.

10. I am looking/ look forward to hearing from you soon.

Tham khảo =))

1.I write /complain/dirt//smoke/come/your factory chimneys

=> I am writing to complain about the dirt and smoke which coming from your factory chimneys.

2.Two days ago/I decide/do/my washing

=> Two days ago, I decided to do my washing.

3.I wash/sheeps/put/out/dry/it/be/nice sunny day/there /be/breeze.

=> I washed my sheets and put them out because it was a nice sunny day and there was a breeze.

4.When I take washing in/I be /horrifted/discover/it/cover/dirty marks

=> When I took the washing in, I was horrified to discover that it was covered in dirt marks.

5.I/assume/breeze/I mention/carry/dirty/chimneys

=> I assume that the breeze I mentioned carried the dirt from your chimneys.

6.this be/ not only/because/sheets/but because/we/two small children /who be make/breathe/same air

=> This is not only because of the sheets but because we have two small children who are made to breathe in the same air.

7.until this incident/I think/chimneys/be safe/clean

=> Until this incident, I thought your chimneys were safe and clean.

8.I already /write/local Member of Parliament/this matter

=> I have already written to the local Member of Parliament about this matter.

9.furthermore/I must warn you/I write/local newspaper/tomorrow

=> Furthermore, I must warn you that I am going to write to the local newspaper tomorrow.

10.I /look forward/receive/reply

=> I am looking foward to receiving the reply.

1. I am writting to complain about the dirt and  smoke which comes from  your factory chimneys.

2. Two days ago  I decided  to do my  washing.

3. I washed the sheets and put them out to dry as it was  a nice sunny day and there  was a   breeze.

4. When I take washing in,  I was  horrified  to discover  that it was covered  in  dirty marks.

5. I  assume that the  breeze  I mentioned  carried  the dirt from your chimneys.

6. This is not only  because  of my  sheets but also because  we  have two small children  who are  made to  breath the  same air.

7. Until this incident  I thought your  chimneys  were  safe  and clean.

8. I have  already  written to the  local Member of Parliament about this matter.

9. Furthemore,  I must warn you  that I am going to  write to the  local newspaper tomorrow.

10. I look forward  to  receiving  your  reply.