Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 35.

A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.

Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.

Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's

work contributions.

If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.

Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

According to the passage, the following are measures to overcome the generation gap, EXCEPT ______.

A. Keeping an open mind

B. Doing the opposite

C. Requesting feedback

D. Appreciating the opportunity

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 35.

A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.

Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.

Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's

work contributions.

If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.

Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

What does the writer mean by stating “put themselves in their colleagues' shoes” in paragraph 3?

A. Workers should try on their colleagues' shoes to master the difference of their generation.

B. Workers should buy their colleagues' shoes not to bother them about generational age difference.

C. Workers should determine the differences between their generational ages so that they can understand their colleagues’ situation.

D. Workers should imagine that they are in their colleagues’ situation to understand and sympathy the difficulties they meet.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 35.

A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.

Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.

Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's

work contributions.

If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.

Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

It can be inferred from the passage that _______.

A. The younger and older workers should meet one another on the way to reduce generation gap in the workplace.

B. The main principle to bridge the generation gap is to balance the experience and technology.

C. Positive attitude will help to decrease the conflicts between the older and younger.

D. The competitive environment in the workplace might make the generation gap wider.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 35.

A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.

Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.

Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's

work contributions.

If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.

Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

What is the purpose of writer in the passage?

A. To describe the status of generation gap in the workplace.

B. To suggest the solutions to bridge the generation gap between the older and younger workers.

C. To determine which generation will have more influence on the workforce.

D. To show the differences between the older and younger at their work.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 35.

A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.

Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.

Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's

work contributions.

If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.

Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

What is the synonym of the word “stereotypes” in paragraph 4?

A. achievements   

B. failures    

C. prejudices         

D. jealousnes

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 35.

A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.

Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.

Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's

work contributions.

If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.

Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

The word “acknowledge” is closest in meaning to _______.

A. recognize         

B. enhance 

C. acquire   

D. distinguish

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 35.

A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.

Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.

Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's

work contributions.

If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.

Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

The word "him" in paragraph 3 refers to _______.

A. an older worker        

B. a younger worker       

C. a colleague       

D. a person

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 34.

   In the last few decades, the world of work has dramatically changed how people earn their living and plan their work lives. This new labour market is evolving at accelerating speed as old industrial-age jobs are replaced by knowledge-based work and information technology continues to alter how we work, play and learn. This dramatic change in how goods and services are produced and distributed has been labelled the “New Economy.” The old economy was based on resources; the New Economy is based on knowledge and is driven by technology and information.

   Working in new ways: In this New Economy, new forms of work are being created, as employment in a “job-for-life” is replaced by a variety of “work alternatives.” These work alternatives can include working part time, contracting, consulting or owning a business where you hire your own employees.

   In British Columbia, more and more people are working in this way, and economists are predicting that this trend will continue in the future. Career counsellors are encouraging people to prepare for these work alternatives rather than for just a full-time job.

   New thinking for a new millennium: The New Economy demands that we change our thinking about the labour market. Traditional job patterns that we took for granted for most of the last century have disappeared. Letting go of the way things used to be in the world of work is one of the hardest challenges that career planners face today. Here are some trends that all workers will have to adapt to:

   Change: Rapid change will be constant in the workplace of the new millennium. Those who understand change and can manage it effectively will be more successful.

   Just-in-time training: In the information economy, it is impossible to leam everything you need to know ahead of time to do a job. Rapid learning will be commonplace. The advantage will go to those who can leam - and instruct - the fastest. Workers must commit to continuous learning throughout their life or work.

   Fusion: Job classifications and occupational titles will become less important. The jobs of the future will be hyphenated; in other words, there will be a fusion of titles like carpenter-architect, accountant-sales rep, or graphic designer-webmaster. Being able to combine a variety of skills to apply to a particular task will be increasingly important.

   Self-reliance: Work is becoming more “entrepreneurial” in the sense that workers have to be prepared for a variety of work alternatives and take the initiative to market their skills more creatively. As a result, people will need to be more responsible for their own career development. The notion of “career self-management” is emerging as a means not only of surviving in the New Economy, but also of thriving and making the best of its new opportunities.

   Emphasis on skills: Workers can no longer expect long-term job security, but they can rely on “skills security”. If workers keep their skills up-to-date and market them effectively in areas of the economy that are growing, they will be able to find work. An essential ingredient of career self-management is knowing and developing skill sets and then finding areas of work where they can be applied.

   Balance in life/work: Information technology is fuelling the accelerating pace of change. We are “plugged in” to work more than ever before through communications (e-mail, phone, fax, pagers, the Internet). To maintain their health and well-being, workers will have to rethink how and where they work and find balance between earning a living and living their lives.

   Finding opportunity. In this New Economy, it is beneficial for people to use their creativity to find new opportunities where they can apply their skills and abilities. This means keeping an open mind about where and how you work.

   The New Economy is very different from the old. It offers even more opportunities to find challenging, rewarding and satisfying work. If you spend time and energy planning for this new reality, you will be able to create a career plan that offers excitement, anticipation and hope for the future.

Who should read this passage?

A. Interviewers

B. Employers

C. Undergraduates

D. Parents.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions from 28 to 34.

   In the last few decades, the world of work has dramatically changed how people earn their living and plan their work lives. This new labour market is evolving at accelerating speed as old industrial-age jobs are replaced by knowledge-based work and information technology continues to alter how we work, play and learn. This dramatic change in how goods and services are produced and distributed has been labelled the “New Economy.” The old economy was based on resources; the New Economy is based on knowledge and is driven by technology and information.

   Working in new ways: In this New Economy, new forms of work are being created, as employment in a “job-for-life” is replaced by a variety of “work alternatives.” These work alternatives can include working part time, contracting, consulting or owning a business where you hire your own employees.

   In British Columbia, more and more people are working in this way, and economists are predicting that this trend will continue in the future. Career counsellors are encouraging people to prepare for these work alternatives rather than for just a full-time job.

   New thinking for a new millennium: The New Economy demands that we change our thinking about the labour market. Traditional job patterns that we took for granted for most of the last century have disappeared. Letting go of the way things used to be in the world of work is one of the hardest challenges that career planners face today. Here are some trends that all workers will have to adapt to:

   Change: Rapid change will be constant in the workplace of the new millennium. Those who understand change and can manage it effectively will be more successful.

   Just-in-time training: In the information economy, it is impossible to leam everything you need to know ahead of time to do a job. Rapid learning will be commonplace. The advantage will go to those who can leam - and instruct - the fastest. Workers must commit to continuous learning throughout their life or work.

   Fusion: Job classifications and occupational titles will become less important. The jobs of the future will be hyphenated; in other words, there will be a fusion of titles like carpenter-architect, accountant-sales rep, or graphic designer-webmaster. Being able to combine a variety of skills to apply to a particular task will be increasingly important.

   Self-reliance: Work is becoming more “entrepreneurial” in the sense that workers have to be prepared for a variety of work alternatives and take the initiative to market their skills more creatively. As a result, people will need to be more responsible for their own career development. The notion of “career self-management” is emerging as a means not only of surviving in the New Economy, but also of thriving and making the best of its new opportunities.

   Emphasis on skills: Workers can no longer expect long-term job security, but they can rely on “skills security”. If workers keep their skills up-to-date and market them effectively in areas of the economy that are growing, they will be able to find work. An essential ingredient of career self-management is knowing and developing skill sets and then finding areas of work where they can be applied.

   Balance in life/work: Information technology is fuelling the accelerating pace of change. We are “plugged in” to work more than ever before through communications (e-mail, phone, fax, pagers, the Internet). To maintain their health and well-being, workers will have to rethink how and where they work and find balance between earning a living and living their lives.

   Finding opportunity. In this New Economy, it is beneficial for people to use their creativity to find new opportunities where they can apply their skills and abilities. This means keeping an open mind about where and how you work.

   The New Economy is very different from the old. It offers even more opportunities to find challenging, rewarding and satisfying work. If you spend time and energy planning for this new reality, you will be able to create a career plan that offers excitement, anticipation and hope for the future.

What can be inferred from the passage about the future workers?

A. They can combine some jobs at the same time to earn a good living.

B. They may keep their mind open to welcome the new trends.

C. They have to plan and manage their career better.

D. They can get the job excitement more easily in the New Economy.